We want you to be satisfied with your purchase. Please review our return and refund terms below.
1. Return Eligibility
Items may be returned if:
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Requested within 14 days of delivery
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Item is unused and in original condition
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Item is in original packaging
2. Non-Returnable Items
We do not accept returns for:
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Used personal care items
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Opened hygiene/beauty tools
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Final sale or clearance items
3. Damaged or Wrong Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos for verification.
4. Refund Process
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Approved refunds are issued after inspection
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Refunds are sent to the original payment method
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Processing time: 5–10 business days
5. Shipping Costs
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Original shipping fees are non-refundable
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Return shipping cost is paid by the customer unless the item is defective or incorrect
6. Order Cancellation
Orders can be canceled within 12 hours of placing the order. After processing, cancellation may not be possible.
7. Contact for Returns
To request a return or refund, email:
alyabawazir8@gmail.com